I get called in when things have outgrown how they used to work. Over 18 years I have run operations at technology companies through growth, cost restructuring, and the run-up to acquisition, across SaaS, AI, Mobility, TravelTech, EdTech and Digital Media. Two of those companies, Comtravo and StackFuel, I helped take all the way to a successful exit. Along the way I have cut costs by up to 50%, integrated more than 10 acquisitions, and turned customer satisfaction scores from negative into some of the best in the business. I tend to get called in when the org chart hasn't caught up with the ambition: undefined roles, teams that have outgrown their own processes, plans that exist mostly in someone's head. Give me a complicated operating challenge and I will work out how to solve it.

I am Argentinian, graduated in Business Administration and Accounting at University of Buenos Aires, with postgraduation studies in Finance and Administration. Worked in small and multinational companies, being my most significant experience at Coca Cola, in Argentina, Chile and Mexico. I have developed myself in Accounting and Finance, in roles like Finance Planning, Commercial Finance, Customers Finance and Digital, leading projects related to M&A, customers acquisitions, business case development, and negotiations, acting as business partner with the Commercial Team and Senior Leaders.

I build brands that do real commercial work — not awareness decks. 16+ years in brand and product marketing across consumer tech, marketplaces, and global entertainment, with €2M+ budgets and teams up to 10. Recent work: repositioned Uzum's 20M-MAU marketplace on a consumer insight ("savings as social currency") - +5% GMV, +20% BNPL orders, +15% repeat purchase. Connected brand health to subscriber economics for the 100M+ user Yandex Plus / Kinopoisk ecosystem - +15% subscriber growth, ~+20% LTV. Eleven years at Disney building global IP and franchise brands (Disney, Marvel, Star Wars). Based in Barcelona, working across the EU and remote. Currently independent - open to consulting engagements and fractional brand leadership.

I help SaaS and service-based companies keep their customers longer, reduce churn, and build scalable customer success systems — without the cost of a full-time executive. With 20+ years of global leadership in customer experience, BPO, and SaaS operations, I’ve built and led teams for companies like Loadlink, Ruby Life, and Teleperformance, managing everything from onboarding and retention frameworks to AI-powered support automation. 🔑 What I bring: • Proven record of reducing churn & improving retention • Scalable onboarding & support frameworks • AI automation (Zendesk, HubSpot, Retool, knowledge bases) • Leadership across 24/7 global support teams 💡 I currently offer Fractional Head of Customer Success services for growing SaaS and service businesses looking to scale customer operations, retain more clients, and drive long-term revenue. 📩 Let’s connect if you want your customers to stay, succeed, and grow with you.

Visionary and results-driven Supply Chain/Operations Executive with over two decades of progressive leadership across multinational environments in FMCG, manufacturing, logistics, and technology. Renowned for architecting and scaling high-performance SCM organizations, driving digital transformation, and delivering end-to-end operational excellence. Proven track record in S&OP leadership, strategic procurement, master data governance, and business intelligence. Adept at aligning business strategy with innovative system solutions, including AI-driven logistics platforms and SAP-based process optimization. Fluent in English and German, with a hands-on leadership style and a passion for building future-ready, agile organizations.

I'm a strategic interim executive with 25+ years of experience in B2B marketing and sales – specialized in industrial environments like mechanical engineering, electrical systems, and infrastructure. I step in when organizations face leadership gaps, transformation pressure, or internal gridlock. My approach: Fire Control™ – a leadership model that delivers clarity, structure, and execution where others lose momentum. I bring deep expertise in AI-first business design, CRM-driven sales architecture, and performance marketing. I’ve led teams of 25+ through global reorganizations, AI transformations, and commercial turnarounds. I don’t moderate. I lead – especially when it matters most.

With over 19 years of experience in the Biopharmaceutical industry, specialising in Quality, Operations, and Regulatory leadership, I offer a unique blend of expertise that positions me to drive growth, promote sustainable development, and revolutionise operational practices to achieve exceptional results.

Interested in Board opportunities

Available for complete and comprehensive product and Marketing management support and assignment, including upstream and down stream Marketing aspects, portfolio mgmt, customer journey aspects, B2B customer management focus etc., price listed is per hour basis, available for term basis or long term possibiity with further discussion and requirements.

I’m a strategic People and Culture professional with over 17 years of global experience driving talent, performance, and learning strategies that enable meaningful and scalable employee experiences. Most notably, I led transformational initiatives across the Standard Bank Group, where I shaped and delivered enterprise-wide performance and talent programmes for 45,000+ employees across multiple geographies. With deep expertise in performance management system implementation, talent lifecycle design, and organisational effectiveness, I blend data-driven decision-making with empathetic stakeholder engagement. My approach is grounded in aligning HR strategies with business outcomes, ensuring practical delivery and long-term impact. More recently, I supported global HR initiatives at ING in the Netherlands, contributing to the design and implementation of talent and learning programmes. While a shorter engagement, it reinforced my ability to adapt quickly and operate effectively in complex, multicultural environments. Now available for freelance and consulting engagements, I bring hands-on leadership, sharp execution, and a passion for helping organisations build people strategies that matter.

Senior Executive in Transformational Leadership with over 26 years of global experience leading supply chains, manufacturing, logistics, and commercial strategies in the FMCG sector across multicultural environments. Renowned for the ability to combine antifragile governance principles, organizational resilience, and ethics to create sustainable value in complex environments. Extensive experience in overseeing strategic initiatives, risk management, opportunity identification, ESG, and stakeholder engagement, including negotiations with Shareholders, Creditors, and Management Teams through the Board of Directors and Support Committees. My purpose: to lead organizations toward solid resilience and transformational success through strategic and ethical governance.

Dynamic business executive with a strong track record in strategic project and program leadership, operational management and business transformation across defense, consulting and industrial sectors. Proven ability to lead cross-functional teams, optimize operational structures and implement large-scale initiative across local and international markets. Experienced in stakeholder management, budgeting, financial and risk oversight and HR leadership. MBA-qualified and fluent in Greek, English and German, I bring a structured, analytical and multicultural mindset, strong negotiation skills and people-focused leadership style to complex organizational environments. Skills: Executive Leadership in Multinational Programs & Operations - Complex Project & Program Management (incl. ILS)- Financial Management- P&L experience -Budgeting & Risk Control - Human capital development-Strategic Planning & Capability Development -Change Management - Global mindset - Contract Negotiation & Stakeholder Management - Problem solving - Strong interpersonal &Communication skills

As a Customer Support Representative, I serve as the first point of contact for customers, ensuring that their issues and questions are resolved efficiently and professionally. I focus on delivering a positive and seamless experience while representing the company’s values and commitment to excellent service. Key Responsibilities: Respond to customer inquiries via [email/chat/phone/social media] with clarity, empathy, and efficiency. Troubleshoot product and service issues and provide clear, actionable solutions. Document and track support interactions using Jira tool Collaborate with cross-functional teams (product, sales, technical support) to resolve escalated issues. Gather customer feedback and share insights to help improve our product/service offerings. Maintain a knowledge base and help center articles to support self-service customers. Key Skills: Communication (written and verbal) Problem-solving and conflict resolution Time management and multitasking Customer empathy and patience Achievements: Resolved an average of 100% of tickets within SLA. Maintained a 100% customer satisfaction Helped reduce ticket volume by 70% by contributing to self-help resources.

Nikki Remkes is the founder of Remkes People Solutions, a consultancy dedicated to enhancing organizational effectiveness through strategic human resource management. With a wealth of experience in recruitment, talent management, and HR strategy, Nikki has established himself as a trusted strategic advisor for businesses ranging from start-and scale-ups to large enterprises, seeking to optimize their workforce. Nikki is an associate of smartrecruitment.ai and a senior advisor HR strategy and recruitment at OndernemersAdviseurs (business advisors).

We dive into your biggest challenges to get your business to the next level, whether that's fundraising, B2B sales, operations, finance, ... . And I give you my advise based on my personal experience, knowledge and outside perspective

Strategic Information Security Leader with 14+ years of experience building and leading security programs. Expertise in cloud security, threat management, vulnerability assessment, and incident response. Focused on minimizing risk and maximizing organizational resilience.

I am a Senior Consultant with over 18 years of international experience in the mining, energy, and industrial sectors. I specialize in leading strategic and capital projects, improving operational efficiency, and driving digital transformation initiatives. My expertise includes project governance, KPI development, and the implementation of innovative technological solutions that align with business objectives and deliver measurable results. Throughout my career, I have worked with multidisciplinary and remote teams across Latin America and Europe, coordinating end-to-end execution of high-impact projects. I have supported organizations in evaluating business opportunities, optimizing portfolios, and adopting data-driven strategies to maximize return on investment. With a strong background in engineering and agile project management, I ensure project delivery within scope, time, and budget while maintaining transparent stakeholder communication and continuous improvement. Currently, I lead productivity-focused initiatives under the Copper Capital Management Framework (CMF) for BHP, while supporting the development of scalable, technology-driven solutions.

My background includes all core disciplines of Human Resources. I bring a well-rounded and strategic approach to workforce management and organizational development. My expertise covers the full spectrum of HR functions, including talent acquisition, employee relations, performance management, benefits administration, training and development, compensation, compliance, and organizational change in high growth organizations. In addition to this broad HR foundation, I have extensive experience in labor relations, including union negotiations, grievance handling, and fostering collaborative labor-management partnerships. I have successfully navigated complex labor environments while maintaining alignment with business objectives and legal compliance. I can also educate leaders on how to navigate union avoidance. A key part of my career has also involved the successful implementation and optimization of HR systems. From selecting the right HR technology platforms to leading end-to-end system integrations and training initiatives, I’ve enhanced HR functionality and data-driven decision-making across organizations. I am passionate about aligning HR strategy with business goals, building high-performance cultures, and driving continuous improvement through innovation and best practices.

Francesco Angius is a urban designer with international experience in spatial design​,​ planning​,​ landscape architecture​,​ urban regeneration projects and more. Bolster capabilities in providing comprehensive strategy​,​ consultancy​,​ and technology services tailored to net-zero architecture​,​ landscape and infrastructure projects. Expert in: - urban sustainability and sustainable design; - urban/landscape planning and design; - land use planning; - environmental risk analysis; - design of planning strategies and policies oriented to the SDGs and the Ecological Transition; - research and data analysis (GIS) for the development of sustainable urban development strategies.

Strategic marketing and brand leader with 15+ years of international experience across FMCG, healthcare, fashion, tech, and food industries. Proven track record in growth strategy, brand positioning and business transformation, delivering measurable value creation through data - driven insights, hypothesis testing, and executive advisory. Skilled in cross - functional collaboration, coaching, and capability building, with an entrepreneurial spirit developed through start - up support and corporate transformation initiatives.

I've held senior roles, including Chief Customer Officer and Chief Operating Officer, with a proven track record of driving retention, revenue growth, operational efficiency, and GTM alignment in high-growth environments at B2B SaaS companies. My expertise spans customer enablement, strategic and financial planning, commercial leadership, and scaling global business operations. Currently at Propeller Aero, I lead Customer Success, Support, Customer Education and Professional Services across the US, APAC, and Europe—driving adoption, retention, expansion, and customer lifetime value. I bring a hands-on, data-driven approach to streamlining operations, building strong cross-functional teams, and delivering real value to customers in fast-moving, high-growth environments.

Senior commercial and technology lawyer with 20+ years of experience leading complex cross-border transactions, strategic negotiations, and compliance initiatives across Latin America. Former legal leader at Amazon Web Services supporting high-value cloud, SaaS, public sector, and enterprise technology deals in more than 20 countries. Experienced in contract strategy, regulatory compliance, risk management, data governance, and operational legal support for fast-paced global organizations. Recognized for partnering closely with business and sales teams to accelerate growth while protecting legal and commercial interests. Passionate about innovation, AI, legal operations, and digital transformation. Founder of Vellum Legal Tech , focused on exploring practical applications of technology and automation within legal and compliance functions. Holds advanced postgraduate studies in compliance and anti-money laundering, with a strong interest in emerging technologies, scalable legal processes, and strategic business enablement.