With more than 25 years of experience in Procurement and Supply chain, I'm an expert in developing processes, KPIs, and organization charts with job descriptions for Procurement. Passionate about improving processes and finding cost reductions. With a coaching leadership style that is empathic and people-oriented. I am a Senior Supply Chain Management Professional, Certified in Planning and Inventory Management (APICS), and Green Belt, bilingual Spanish/English, with over 25 years of experience in manufacturing sectors such as aerospace, appliances, and food industries. I have accurate knowledge of inventory control, 3PL with fulfillment environments. I have worked in managerial positions in supply chain, such as materials, procurement, planning, logistics, and inventory. I achieve business objectives by conducting Supply Chain analysis to develop improvement projects, and defining, and implementing supplier development plans to improve delivery and performance.

CFO and hands-on finance professional with experience across scale-up, SaaS, EdTech, and investment environments operating primarily across the GCC and Europe. I specialize in building and transforming finance functions, implementing scalable financial processes, and partnering with founders and leadership teams on strategic growth, financial planning, and operational decision-making. My background combines operational finance leadership with investment-side experience, covering: • Cash flow and working capital management • Investor and strategic finance support • FP&A and financial modelling • Finance transformation and automation • Multi-entity international operations • IFRS reporting and consolidation I have worked across SaaS, venture capital, e-commerce, e-travel, media, and digital businesses, helping companies improve financial visibility, strengthen governance, and scale sustainably in dynamic international environments. Outside of work, I enjoy running, contemporary art, and following technology and business trends.

Global operations and customer success executive with a proven track record of scaling multi-region organizations, owning P&L up to $650M, and driving revenue growth, margin expansion, and enterprise value creation. Expertise in building and optimizing end-to-end operating models across SaaS, AI, and digital platforms—integrating strategy, delivery, and customer success to improve retention, accelerate time-to-value, and increase profitability. Seeking to leverage deep experience in global operations, technical delivery, and commercial growth to lead at the COO, GM, or President level within a high-growth technology organization.

I help SaaS and service-based companies keep their customers longer, reduce churn, and build scalable customer success systems — without the cost of a full-time executive. With 20+ years of global leadership in customer experience, BPO, and SaaS operations, I’ve built and led teams for companies like Loadlink, Ruby Life, and Teleperformance, managing everything from onboarding and retention frameworks to AI-powered support automation. 🔑 What I bring: • Proven record of reducing churn & improving retention • Scalable onboarding & support frameworks • AI automation (Zendesk, HubSpot, Retool, knowledge bases) • Leadership across 24/7 global support teams 💡 I currently offer Fractional Head of Customer Success services for growing SaaS and service businesses looking to scale customer operations, retain more clients, and drive long-term revenue. 📩 Let’s connect if you want your customers to stay, succeed, and grow with you.

Results-driven executive with 12+ years of international experience in strategy development, business scaling, and leading digital transformation projects. Specialized in operations excellence, talent & data management, and customer-centric growth. Proven track record of driving sustainable business growth in Europe and Africa, reducing costs, and boosting efficiency – from scale-ups to established enterprises.

Technology Strategy Development Craft and deliver IT strategies that align tightly with business objectives and drive growth, innovation, and competitive advantage. Cybersecurity & Risk Management Build robust cybersecurity programs, implement governance frameworks, and enhance threat resilience across global operations. Digital Transformation & Cloud Migration Design and execute cloud-first initiatives, data center consolidations, and end-to-end digital journeys. Mergers & Acquisitions (M&A) Technology Integration Deliver seamless technology integration during M&A activities, from pre-deal diligence to post-merger consolidation. ERP Implementation & Business Systems Optimization Lead full lifecycle implementations of ERP and HR systems (e.g., Microsoft D365) to replace legacy infrastructure and streamline business operations. Operational Excellence & Cost Optimization Transform IT operations to enhance service quality while reducing costs, based on real-world success delivering 20%-45% annual cost savings. AI Strategy and Governance Author and implement corporate AI policies and AI-driven operational efficiencies that meet legal, compliance, and board-level requirements. Global Technology Operations Setup Design and establish Technology Operation Centres (TOCs), Security Operations Centres (SOCs), and Global Service Desks to unify and enhance technology service delivery worldwide.

Imagine walking into a bustling coffee shop where the aroma of freshly brewed coffee mingles with the sound of laughter and friendly chatter. That's the kind of atmosphere I help businesses create – a place where customers love to return and employees are excited to work. I'm Keith Hessel, and I've made it my mission to help businesses keep people on both sides of the counter. My journey in customer service began about twenty years ago, and it's been quite the adventure. I've worn many hats – from handling customer retention and sales to managing volunteers and even setting up entire departments dedicated to improving customer experiences. Each role taught me something valuable about what makes people tick and why they choose to stay loyal to a business or organization. As the world was emerging from the shadows of the pandemic, I saw an opportunity. Businesses were struggling to reconnect with their customers and reinvigorate their teams. That's when I founded Serve Business Consulting LLC. My goal? To help businesses in not just recover, but thrive in this new landscape. I developed the SERVE customer service model – Smile, Engage, Relate, Verify, Extra Mile. It's not just a catchy acronym; it's a philosophy that transforms how businesses interact with their customers and employees. Imagine a store where every customer feels like they're visiting an old friend, or a workplace where employees genuinely look forward to Monday mornings. That's the kind of change I help create. My approach is tailored for small, locally owned businesses. Why? Because these businesses are the backbone of our communities, and they have the agility to implement real change quickly. I've seen businesses reduce their marketing budgets by thousands of dollars per month simply by focusing on what their existing customers were telling them. It's amazing what you can achieve when you really listen. I believe that true success in business comes from serving others with excellence and integrity. With every client, my goal is always the same – to help them serve their own small corner of the world with passion and purpose. After all, in the world of business, the best stories are those where everyone wins – customers and employees alike. But it's not just about numbers and strategies. It's about creating a culture of service that extends beyond the workplace. When I'm not helping businesses, you might find me volunteering at my church, cheering on my wife (in the form of wrangling our 6 kids) at her orchestra concerts, or geeking out over the latest Star Trek episode.

I am a PCC & Senior Coach Practitioner (EMCC) and Team Development Specialist, trained through an ICF-accredited coaching academy, and currently leading the Synergy Lab at Brothers Events Management in Luxembourg. With more than 10 years of experience in leadership, people management, and team performance, I help organisations strengthen communication, collaboration, and alignment across teams. I design and deliver programmes that combine practical coaching, team-building, and experiential learning, creating tangible improvements in the way people work together. I work closely with leadership teams, HR departments, and fast-growing organisations to: - improve communication and trust -strengthen cross-department collaboration -develop healthy and sustainable team dynamics -support leaders through change and growth -create meaningful team-building experiences through Synergy Lab & Wellness Lab My approach is human, pragmatic, and personalised. Every session is adapted to the culture, challenges, and objectives of the organisation. My mission is to help teams work better, feel better, and perform better, with the right balance of structure, emotional intelligence, and engaging experiences.

I provide fractional strategic operations leadership to growing businesses seeking structure, clarity, and scalability. With 15+ years of experience in hospitality, tourism, and service industries, I help executive teams translate vision into execution, optimize cross-functional workflows, and align people, systems, and strategy. Areas of expertise include: - Strategic planning and execution - OKRs and KPI systems - Cross-functional operations alignment - International expansion readiness - Organizational culture and communication - M&A integration and systems rollout Ideal for startups or scaling companies in need of high-impact, low-friction operational support.

I am the founder and principal attorney of Harborview Law, P.C., where I serve as fractional and external general counsel to closely held businesses, real estate owners, and growth-stage companies. My practice focuses on commercial real estate, contracts and transactions, corporate governance, and risk management, with an emphasis on practical, business-minded legal solutions. I work closely with founders, executives, and operators as an extension of their management team, helping them navigate complex deals, ongoing legal needs, and strategic decisions without the overhead of in-house counsel. My approach is collaborative, efficient, and grounded in real-world business considerations.

A highly effective, accomplished and pragmatic professional with a solid history of achievement who has over two decades of experience driving organizational change, digital transformation and business process improvement as well as managing large complex programmes and leading global cross-functional and cross-cultural teams. 

 I have extensive experience working for a combination of Fortune 100 companies, entrepreneurial startups as well as a long running track record of supporting purpose driven organizations. My nonprofit roles range from Board Member of Kidpower International (an American based international leader in personal safety education) and Leadership Team Member at ApartofMe.app (an UK based charity dedicated to helping young people through loss and trauma) as well as an Executive Coach the Founder of the Firefly Project (UK educators providing grief education for children) and Director of Operation for Women Political Leaders (a global network of women politicians with the mission of increasing both the number and the influence of women in political leadership positions).

Visionary communications executive with over 20 years of experience in public relations, corporate communications, and crisis management across diverse industries. A former journalist turned seasoned public relations leader. I have a proven track record of building brand reputation, leading strategic communications, and advising senior leadership and global clients on high-stakes media and stakeholder engagement. Recognized for crafting compelling narratives, managing integrated campaigns, and mentoring high-performing teams, I bring deep expertise in media relations, executive positioning, internal communications, and issues management.

I help founders turn underdeveloped marketing functions into strategic, revenue-driving machines - fast. Andrea is a marketing and growth expert with a track record of driving international expansion, scaling businesses profitably, and creating transformative brand experiences. With a career spanning ten years in the Middle East and over ten years in Europe, she has helped expand businesses in fintech, healthtech, SaaS, ecommerce, digital assets, destination management, service agencies and finance.

Experienced CFO & Controlling Expert with 18+ Years of Cross-Functional Leadership I help companies unlock financial efficiency and strategic clarity through data-driven decision making and advanced financial modeling. With over 18 years of experience in multinational corporations and mid-sized firms, I’ve led global sourcing analytics, built financial control frameworks, and driven business transformations across finance, operations, and supply chain. My key strengths include: Strategic and operational finance advisory Controlling, budgeting & performance measurement (KPI systems, Power BI dashboards) ERP implementation and financial process optimization (SAP S/4HANA, Oracle) Post-merger integration & cost-saving initiatives Executive-level reporting and board communication I’ve successfully supported CEOs, CFOs, and procurement leaders in navigating complex financial landscapes and creating measurable value. Whether you need interim finance leadership, hands-on controlling support, or a strategic advisor to guide transformation, I can tailor my support to your business context. Available for: Financial controlling & reporting design Strategic cost management & savings programs ERP & data automation projects Sourcing performance analysis Fluent in English, based in Budapest, and open to remote or hybrid consulting roles.

A seasoned finance professional with more than 20 years of working experiences in public, private, listed companies and start-ups in diverse industry sectors (banking, maritime, aerospace, ICT, green mobility infrastructure) across geographies in areas of corporate governance, finance operations, internal controls, risk management and corporate finance. Proven ability to combine strong finance technical skills and business acumen with well-developed business partnering and leadership qualities to support full spectrum of strategic, commercial, M&A and fund-raising activities. Chartered Accountant and licensed CPA in both Singapore and the United States with comprehensive competencies on full spectrum of accounting functions, transfer pricing, legal, internal & external audit, taxation, budget, risks, cash management, system design & implementation (SAP, Microsoft Dynamics 365), and data analytics (Power BI, Jet Reports). Conversant in IFRS, US GAAP and SOX requirements.

I am a Supreme Court Attorney with more than twenty years of experience in civil litigation, credit recovery, and strategic legal advisory. I support companies and private clients across Italy and Europe, with a focus on EU Law, human rights protection under the ECHR, and corporate compliance (D.Lgs. 231/2001). Since founding my law firm in 2004, I have managed complex disputes, enforcement procedures, and contractual matters with a pragmatic and results‑oriented approach. Over the years, I have collaborated with national legal networks and major financial institutions, strengthening my expertise in judicial and extrajudicial credit recovery. My background includes international training in London and advanced specialization in EU judicial systems and the European Court of Human Rights. I work fluently in English and am available for cross‑border assignments.

Danielle Van Sant Currently, I work as a substitute teacher at a high school in Wyndmoor, PA. I have been a technology buff since childhood when my parents purchased an Atari. I recently earned my Master of Science in Data Analytics from Western Governors University. My passion for learning drives me in every endeavor I undertake.

AI/ML Expert Consultant – Skyrocket Your Business with Strategic AI Solutions Unlock the full potential of your business with our AI/ML Expert Consulting services, where strategy takes center stage. As a seasoned consultant, I specialize in crafting tailored, data-driven AI and machine learning solutions to empower your organization. Whether you're looking to optimize operations, enhance customer experiences, or drive innovation, I’ll partner with you to develop a roadmap that aligns with your unique goals. What You’ll Get: Strategic AI Integration: Custom strategies to seamlessly embed AI/ML into your business processes for maximum impact. Actionable Insights: Leverage predictive analytics and advanced modeling to make smarter, faster decisions. Scalable Solutions: Build flexible, future-proof systems that grow with your business. Hands-On Guidance: From ideation to execution, I’ll guide your team every step of the way, ensuring clarity and confidence. Industry Expertise: Proven success across sectors like finance, healthcare, retail, and more. Why Choose Me? With deep expertise in AI/ML and a passion for strategic innovation, I don’t just deliver technology—I deliver results. My approach prioritizes your business objectives, ensuring AI solutions are practical, impactful, and aligned with your vision. Empower Your Business Today Ready to transform your operations and outpace the competition? Let’s craft a winning AI strategy together. Contact me to schedule a consultation and start your journey to AI-driven success!

I am a financial fixer, strategic Firestarter, and operations whisperer — the kind of Fractional CFO who parachutes in like a SWAT team, slices through chaos with precision, and leaves behind a legacy of clarity, structure, and growth. In every conversation, I will bring: Zero fluff, all impact — I cut to the chase, but never cut corners. I Deliver clarity and actionable items. Boardroom brains with battlefield scars — I’ve seen the mess behind the numbers and know how to clean it up without breaking stride. Empathy with edge — Whether it's calming a stormy founder or crafting a professional nudge, I balance tough truths with tact. Big-picture vision, spreadsheet precision — I don't just build financial models; I architect systems that scale and strategies that stick. My toolkit includes ERP transitions and implementation, cash flow triage, cost optimization, audit prep, and mentoring and coaching staff — all while holding the line on scope and setting the tone for operational excellence.

Expert in creating unique experiences that connect audiences with brands, driving visibility, engagement, and strategic results. I specialize in leading event projects from concept to execution, aligning business objectives with innovative solutions. My approach combines creativity, efficient resource management, and the use of digital tools to ensure the success of every initiative. Driven by my passion for wellness and my entrepreneurial spirit, in 2023 I launched my first major personal project: an exclusive boutique training studio in Madrid.

Senior commercial and technology lawyer with 20+ years of experience leading complex cross-border transactions, strategic negotiations, and compliance initiatives across Latin America. Former legal leader at Amazon Web Services supporting high-value cloud, SaaS, public sector, and enterprise technology deals in more than 20 countries. Experienced in contract strategy, regulatory compliance, risk management, data governance, and operational legal support for fast-paced global organizations. Recognized for partnering closely with business and sales teams to accelerate growth while protecting legal and commercial interests. Passionate about innovation, AI, legal operations, and digital transformation. Founder of Vellum Legal Tech , focused on exploring practical applications of technology and automation within legal and compliance functions. Holds advanced postgraduate studies in compliance and anti-money laundering, with a strong interest in emerging technologies, scalable legal processes, and strategic business enablement.

Francesco Angius is a urban designer with international experience in spatial design​,​ planning​,​ landscape architecture​,​ urban regeneration projects and more. Bolster capabilities in providing comprehensive strategy​,​ consultancy​,​ and technology services tailored to net-zero architecture​,​ landscape and infrastructure projects. Expert in: - urban sustainability and sustainable design; - urban/landscape planning and design; - land use planning; - environmental risk analysis; - design of planning strategies and policies oriented to the SDGs and the Ecological Transition; - research and data analysis (GIS) for the development of sustainable urban development strategies.

25 years experience in Organisation Development and Business Transformations. Support with consulting, training and coaching services - team level to CxO. e2e value streams. Speciality: Twin Transformations - Digital + Sustainability