Hello, I'm Crystal Cumbo.
With more than 20 years of experience in Human Resources leadership, I’ve dedicated my career to helping organizations build thoughtful, people-first strategies that align with their mission and values. I’m the Founder, Chief Engagement Officer, and Principal Consultant of Workforce Resources Group (WRG), a human resources consulting firm committed to humanizing strategy and driving impact through inclusive, equity-centered HR solutions. At WRG, our approach is guided by the philosophy: Humanizing Strategy — Driving Success Through People-Centered HR Solutions. My background spans the nonprofit sector, national associations, education, workforce development, media, and transportation industries. I’ve built and scaled HR functions from the ground up—designing start-up departments, launching organizational frameworks, and optimizing everything from talent management and employee engagement to performance, strategic workforce planning, process improvement, and compliance. I specialize in partnering with start-ups and small to mid-size organizations during periods of growth, transition, or transformation, offering the strategic guidance, operational structure, and culture-aligned support they need to thrive. Whether I’m advising executive leaders, coaching HR teams, or designing systems from scratch, I lead with heart, clarity, and a deep commitment to equity and inclusion. I believe people are the engine of any successful organization—and that when we lead with humanity, we create space for both innovation and belonging. I hold a Bachelor's degree in Human Resources Management, along with certificates in Strategic HR Management and Diversity, Equity, and Inclusion. I’m an active member of the Society for Human Resource Management (SHRM), and I’m currently preparing to sit for the SPHR certification. My work is grounded in both real-world experience and a passion for continuous learning—always focused on delivering solutions that strengthen culture, optimize processes, and enhance organizational effectiveness.
Details
- Years of Relevant Experience20+ years
- Highest Level of EducationDegree
Current / Most Recent Job Title
Founder & Chief Engagement Officer | Principal Consultant
Current / Most Recent Employment
Workforce Resources Group
Specific Jurisdictions That I'm Qualified In or Can Cover
Skills
*Strategic HR Planning *Interim & Fractional HR Leadership (CPO/CHRO) *Talent Management & Workforce Development *Organizational Design & Change Management *Leadership Coaching & Executive Advisory *Equity, Diversity & Inclusion Strategy *HR Compliance & Risk Assessment *Onboarding, Performance, and Compensation Frameworks *Culture Transformation *HR Department Start-Up & Infrastructure Building
Areas of Professional Interest
-Partnering with mission-driven organizations to build strong HR foundations -Supporting start-ups and small to mid-size businesses through periods of growth or transition -Providing holistic fractional HR support across the employee lifecycle, from strategy to implementation -Serving in interim or fractional HR leadership roles to fill critical gaps or guide organizations through change -Designing inclusive, human-centered people strategies that align with business goals -Advising Boards and senior leaders on governance, culture, and talent strategy -Coaching HR teams and emerging leaders to elevate impact and effectiveness