Hello, I'm Nicholas Ciotti.

With over 12 years of professional IT experience and an MBA specializing in Information Technology​,​ I have dedicated my career to solving complex technical challenges and empowering users to harness the full potential of their technology. My journey in the IT industry has given me a deep understanding of systems​,​ networks​,​ and software​,​ enabling Direct Tech Support to deliver innovative solutions and comprehensive support.​ Whether it’s resolving persistent technical issues​,​ optimizing workflows​,​ or guiding clients through the ever-evolving tech landscape​,​ I strive to create a supportive environment where businesses and individuals can thrive with reliable​,​ user-friendly solutions. My goal is simple: to make technology work for you—not against you.