Hello, I'm John B.
Accomplished senior executive with over 25 years of experience leading organizational transformation and delivering consistent, measurable financial results. A visionary leader, adept at aligning high-performance teams with strategic business objectives, fostering a culture of innovation, and driving operational excellence across global operations. Proven expertise in utilizing cutting-edge technologies, optimizing business processes, and implementing best-in-class practices to achieve superior outcomes. Recognized for delivering value in high-growth environments and leading cross-functional teams across a diverse range of industries, including Business Process Outsourcing, Managed Service Delivery, SaaS, Finance & Accounting, Tax Services, Human Capital Management, Contact Center Operations, Payroll, and Business Improvement Consulting.
Details
- Location
- Years of Relevant Experience20+ years
- Seniority LevelExecutive
- Highest Level of EducationDegree
Current / Most Recent Job Title
COO with full P&L responsibility orchestrating a comprehensive operational overhaul, driving a 20% increase in EBITDA, increased productivity of 32% and reduced cost of service by 22% within one year, despite a flat-growth environment. I led the transformation of business operations, focusing on enhancing efficiency, scalability, and service delivery.
Current / Most Recent Employment
Leading provider of Finance, Accounting, Tax & Payroll Technology (SaaS) and Services to the Independent Grocery and Restaurant Industries.
Industry
Specific Jurisdictions That I'm Qualified In or Can Cover
Skills
Strategy, operating plan development, business assessment and transformation, client service improvement, operational optimization, cost improvement, process automation and technology enablement, outsourcing and offshoring
Areas of Professional Interest
Supporting businesses looking for an outside in view of their service delivery, how to formalize approaches to produce predictable results.