Hello, I'm Vanessa B.

With over 10 years of customer service experience across multiple industries​,​ I’ve learned that no matter the field—tech​,​ retail​,​ AI or otherwise—people just want to be heard​,​ understood​,​ and maybe have their day made a little easier. I’m passionate about creating those small moments of connection that leave a lasting impression. These days​,​ I bring that same energy to the fast-paced world of AI​,​ where I believe empathy is just as important as innovation. I’m the kind of person who genuinely enjoys solving problems​,​ calming chaos​,​ and maybe cracking a joke or two along the way (because great service doesn’t have to be boring). Whether I’m working with clients​,​ collaborating with a team​,​ or navigating change​,​ I show up with curiosity​,​ care​,​ and the firm belief that good coffee and good conversation can fix almost anything.