Hello, I'm Emmanuel O.
IT Support and Cybersecurity Professional with hands-on experience in technical support, system administration, and secure infrastructure across Windows, macOS, and Linux. CompTIA Security+ certified and skilled in SaaS configuration, endpoint protection, and remote IT operations. Strong in IAM, cloud tools, and helpdesk workflows, delivering high-quality support for distributed teams.
Details
- Location
- Years of Relevant Experience0-5 years
- Seniority LevelEntry level
- Highest Level of EducationDegree
Current / Most Recent Job Title
Technical Support Agent
Current / Most Recent Employment
Best Buy/Geek Squad
Industry
Specific Jurisdictions That I'm Qualified In or Can Cover
Professional Membership / Certification
Comptia Security+
Skills
Security Tools & Practices: Splunk, Nessus, Wireshark, OSSEC, VPNs, Firewalls, MFA, EDR Cloud & IAM: Active Directory, familiarity with Okta and JumpCloud, Remote/Hybrid IT setup Programming & Scripting: Python, Bash, Java, C/C++ Networking Protocols: TCP/IP, DNS, SSL/TLS, IDS/IPS IT Operations: Troubleshooting, Endpoint Management, SaaS Configuration, IT Asset Management, Onboarding/Offboarding
Areas of Professional Interest
IT Support for Remote and Distributed Teams Endpoint Security and Patch Management Identity and Access Management (IAM) Automation of IT Workflows Cloud-based Collaboration Tools (e.g., M365, Google Workspace) Cybersecurity Operations and Risk Mitigation Technical Onboarding and Documentation