Hello, I'm Michelle M.
PROJECT MANAGER I’m a bilingual professional with experience in project coordination, high-level customer service, and the use of digital tools to drive team success. I combine analytical thinking with strong communication skills to solve problems with empathy, structure, and efficiency. I’ve worked across sectors like banking, manufacturing, and interpreting, always with a focus on quality, collaboration, and continuous improvement. I’m currently pursuing a Data Science Engineering degree to strengthen my technical and strategic project management skills.
Details
- Location
- Years of Relevant Experience0-5 years
- Seniority LevelExecutive
- Highest Level of EducationDegree
Current / Most Recent Job Title
TickPick – Project & Operations Assistant (Remote)
Current / Most Recent Employment
TickPick
Industry
Specific Jurisdictions That I'm Qualified In or Can Cover
- United States
Skills
Project management: tracking, documentation, coordination, and issue resolution. Customer service: assertive communication, objection handling, high-end service. Tools: Zendesk, Microsoft Office, Dynamics GP, SAP, Oracle. Project management methodologies: Scrum (in training), Agile, Waterfall. Management tools: Trello, Jira (in progress). Languages: native Spanish, advanced English (C1), professional communication in both languages. Soft skills: empathy, critical thinking, adaptability, organization, discreet leadership.
Areas of Professional Interest
Customer experience, project management