Hello, I'm Tito Kang.
FRACTIONAL COO | CSO | STRATEGIC GROWTH CATALYST Transformational leader who turns operational complexity into competitive advantage. With 20+ years architecting growth for brands generating $120M+ in revenue, I specialize in fractional executive leadership that delivers immediate impact without the overhead. My track record speaks volumes: 28% CAGR growth, 4x organizational scaling, and double-digit revenue expansion across diverse industries from foodservice to retail. What Makes Me Different Proven Scale Architect: Transformed teams from 8 to 32 professionals while maintaining 4.2+ engagement scores Revenue Multiplier: Consistently delivered 15-28% revenue growth through strategic menu optimization, market expansion, and operational excellence Cultural Engineer: Built high-performance cultures that retain talent and accelerate growth – evidenced by promoting 2 direct reports to Director-level roles Market Penetrator: Achieved 60% market penetration in qualified segments and successfully launched 20+ new locations across North America Fractional Leadership Value Proposition As your Fractional COO/CSO, I bring C-level strategic thinking with hands-on operational execution – without the full-time commitment or cost. Whether you need to: Scale operations for rapid growth phases Optimize P&L performance and operational efficiency Build organizational infrastructure for expansion Navigate complex market entry or rebranding initiatives Develop leadership talent and high-performance culture I deliver measurable results in 90-180 day engagements, leveraging proven frameworks that have generated millions in additional revenue. Industry Expertise Retail | Foodservice | Franchise Operations | Licensed Partnerships | Multi-Location Management Leadership Philosophy "Great leaders don't just build businesses; they build people who build businesses." My approach combines data-driven strategy with authentic leadership development, ensuring sustainable growth that outlasts any single initiative. Ready to unlock your organization's next level of performance?
Details
- Years of Relevant Experience20+ years
- Seniority LevelExecutive
Industry
- Construction
- Consumer Services
- Entertainment Providers
- Professional Services
- Real Estate and Equipment Rental Services
- Retail
Skills
🎯 TALENT DEVELOPMENT & SUCCESSION PLANNING Leadership Pipeline Creation: Successfully positioned 2 direct reports for Director-level promotions Organizational Scaling: Grew teams from 8 to 32 professionals while maintaining 4.2+ engagement scores Career Pathing: Defined clear career progression and compensation programs aligned with performance Talent Acquisition: Revamped hiring processes including sourcing, interviews, onboarding, and training protocols 🧠 ORGANIZATIONAL PSYCHOLOGY & CULTURE DESIGN Culture Architecture: Led creation of corporate purpose, mission, and values for 150+ employee organizations High-Performance Culture: Built sustainable cultures of excellence, compliance, and innovation Employee Engagement: Demonstrated ability to maintain high engagement during rapid growth phases Cross-Cultural Leadership: Managed diverse teams across provincial, state, and international frameworks 📊 PEOPLE ANALYTICS & PERFORMANCE OPTIMIZATION Performance Measurement: Implemented productivity tracking reports and evaluation systems Data-Driven Decisions: Analyzed performance metrics to identify improvement areas and talent gaps Compensation Strategy: Launched new evaluation and compensation processes tied to performance outcomes Engagement Metrics: Tracked and improved workgroup engagement from 3.8 to 4.2 🚀 CHANGE MANAGEMENT & TRANSFORMATION LEADERSHIP Organizational Restructuring: Successfully reorganized teams to create KAM roles and expand responsibilities Process Innovation: Established new operational processes supporting commercial growth Training & Development: Facilitated workshops on professional development, strategic planning, and leadership Mentorship: Trained, mentored, and provided constructive performance feedback across all levels 🤝 COLLABORATIVE LEADERSHIP & INFLUENCE Cross-Functional Collaboration: Worked seamlessly with Procurement, Legal, Construction, Marketing, and Finance teams Stakeholder Management: Cultivated relationships with key decision-makers across multiple verticals Team Leadership: Led 5 direct reports and 27 indirect area managers throughout Canada Board Communications: Experienced in executive-level reporting and strategic communications 🔍 STRATEGIC HUMAN INTELLIGENCE Market Intelligence: Analyzed customer behavior, talent trends, and competitive landscapes Behavioral Analysis: Used guest metrics and feedback loops to understand human-driven business patterns Cultural Adaptation: Pioneered localized strategies across different markets and demographics Human-Centered Design: Applied data-driven findings to improve experiences and engagement 💡 COACHING & EXECUTIVE DEVELOPMENT Executive Coaching: Founder of KORE KOACHING - bridging executives to their potential Leadership Training: Certified John Maxwell Coach, Speaker, and Trainer Workshop Facilitation: Led strategic planning, SWOT analysis, and process development sessions Speaking & Thought Leadership: Organized speaking engagements on leadership and business strategy 🌐 MULTICULTURAL & BILINGUAL COMPETENCIES Bilingual Leadership: Fluent English/French operations across Canada and US markets Cultural Intelligence: Successfully managed operations across diverse cultural contexts Global Perspective: International experience including Shell International London workshop Inclusive Leadership: Fostered cultures of inclusivity and purpose-driven collaboration
Areas of Professional Interest
"I'm driven by the belief that organizations are living systems where human potential is either unleashed or constrained by the environments we create. My areas of interest converge around one central question: How do we design organizational ecosystems that naturally elevate human performance while creating sustainable competitive advantage?" Why These Interests Matter: Practical Application: Each area connects directly to measurable business outcomes I've delivered Future-Focused: Combines proven methodologies with emerging trends and technologies Human-Centered: Maintains focus on people as the ultimate source of organizational success Systems Thinking: Approaches talent optimization as interconnected organizational intelligence The Journey is Limitless. The Growth is Possible. Lead On! 🚀