Hello, I'm Eric L.
Delivery Focused Operations Professional Dynamic and results-oriented executive with a strong track record of driving onshore / offshore operational excellence, strategic transformation, and execution & delivery across global fintech, banking, and payments sectors. Expert in optimizing organizational performance by centralizing operations, streamlining processes, and implementing best practices. Renowned for developing high-performing teams and fostering a culture of accountability and results. Proven ability to accelerate business outcomes and deliver significant value to stakeholders through effective leadership and strategic planning.
Details
- Location
- Years of Relevant Experience20+ years
- Seniority LevelExecutive
Industry
- Financial Services
- Professional Services
Specific Jurisdictions That I'm Qualified In or Can Cover
Skills
Executive Leadership, Offshore Strategy, Strategic PMO, Transformation Office, Enterprise Program Delivery, Project & Program Management , Portfolio Optimization, Operational Efficiency, Vendor Management Governance & Oversight, Scalable Operations, Centralized Services, KPI & SLA Management, Cross-Functional Leadership, Business Process Re-engineering, Operating Model Design, Change Management Cost Reduction & Value Capture, GTM Execution, Enterprise Risk Mitigation, Digital Enablement, Demand & Capacity Planning, Continuous Improvement, Agile & Hybrid Methodologies, Strategic Road-Mapping M&A Integration, Talent Optimization, Enterprise-Wide Delivery Excellence, Metrics-Driven Performance
Areas of Professional Interest
FinTech, Banking, Payments, Acquiring, Issuing, Money Movement, Financial Services, Speed to first cent of revenue, Onboarding automation, underwriting automation,