Humiint

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Hello, I'm Rafał M.

Details

  • Location

Current / Most Recent Job Title

Head of Delivery (IT)

Current / Most Recent Employment

Delivery governance and leadership for 8-member team of Product Delivery Managers, Product Owners, and Scrum Masters, driving talent development, recruitment processes, and operational efficiency. Oversaw end-to-end delivery for a ~50-person engineering and development team, ensuring quality assurance, on-time delivery, and alignment with business requirements. Delivered Cloud solutions and AI driven projects, Reduced average project cycle time by 63% through implementation of integrated project management tools (JIRA​/​Confluence), streamlined multi-level stakeholder communication, and refined business requirement and acceptance criteria definition. Designed and launched a transparent product roadmap framework, enabling precise planning and achieving 93% on-schedule delivery of projects, generating an estimated £10M in revenue. Coached and supported cross-functional teams in adopting change management, continuous improvement, and CI​/​CD practices to drive organizational agility. Adapted and scaled Agile frameworks (SAFe, LeSS) to meet the needs of a global enterprise and diverse client base, enhancing enterprise agility and Agile maturity. Optimized project definition processes by implementing clear acceptance criteria and standardized requirements documentation, reducing scope-change requests by 58%. Fostered a strategic change management culture, guiding teams through change adoption and ensuring stakeholder engagement at all levels. Managed the delivery team budget and resource allocation, identifyi

Industry

  • Education
  • Financial Services
  • Professional Services
  • Technology, Information and Media
  • Transportation, Logistics, Supply Chain and Storage

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