I have always had the heart of an entrepreneur—driven by curiosity, optimism, and a deep appreciation for structured innovation. I thrive in dynamic environments, balancing process with agility and embracing the opportunities that emerge through change. I believe success is built through connected ecosystems—talent, strategic partnerships, financial acumen, and customer engagement—all working together to drive momentum and measurable outcomes. Looking back, my career has been a strategic progression of experiences that shaped me into an innovation-focused leader. I began by mastering customer service and operations, gaining a front-row seat to how products and services deliver value. My early leadership roles—from team lead to VP of Operations—gave me an in-depth understanding of business processes, customer engagement, and operational efficiencies, setting a strong foundation for future growth. This firsthand experience led me to product and service innovation. I transitioned into account management, identifying opportunities to enhance customer value through new solutions. Recognizing untapped market potential, I built a practice focused on expanding into high-growth segments such as SMBs, government, and international clients—leveraging data and insights to develop scalable revenue strategies. My passion for product development took center stage when I led the creation of a Zillow-like valuation tool at SIRVA. This innovation empowered customers with highly accurate home market valuations, giving them the confidence to make informed decisions about relocation. By aligning customer insights with business strategy, we addressed a critical client need—securing top talent to drive enterprise success. Building on this experience, I launched a startup in the cycling industry, applying my expertise in commercialization and go-to-market strategies. From concept to execution, I navigated product design, prototyping, manufacturing, supply chain management, and brand positioning. I secured capital, engaged diverse stakeholders, and built a business that resonated with both niche enthusiasts and mass-market consumers. At every stage of my career, I have focused on identifying opportunities, developing high-impact solutions, and driving growth through innovation. I thrive at the intersection of strategy, technology, and customer experience—bringing ideas to market with agility and measurable success.