As a results-oriented Business Management Consultant with over two decades of global experience, I specialize in transforming operations, optimizing processes, and driving sustainable growth for businesses across diverse industries. My career spans leadership roles in project management, systems development, and customer experience, where I’ve consistently delivered measurable improvements: reducing operational costs by up to 25%, boosting project delivery efficiency by 20%, and driving 120% sales growth. Whether leading large-scale change at DHL Express or improving financial inclusion at Qatar Biobank, I bring a track record of innovation, collaboration, and strategic thinking. Now operating as an independent consultant, I help organizations: Streamline operations through automation and SOP development Design and implement customer-centric strategies Drive cross-functional alignment and team performance Ensure regulatory compliance with transparent policies I’m passionate about empowering teams, fostering financial transparency, and turning complex challenges into opportunities for growth. Fluent in English and Arabic, with working knowledge of French and German, I thrive in multicultural environments and fast-paced markets. Let’s connect if you’re looking to scale operations, improve customer experience, or unlock new levels of business performance.