STRATEGIC LEADERSHIP & DIGITAL TRANSFORMATION • Directed a team of IT professionals across 8 countries, fostering a culture of innovation, collaboration, and continuous improvement that enhanced engagement and productivity. • Spearheaded the adoption of cutting-edge technologies and robust cybersecurity measures, significantly reducing risk exposure and safeguarding company data at all operational levels. • Developed and implemented a comprehensive global IT strategy aligned with business goals, identifying and leveraging technological trends to drive growth, customer satisfaction, and operational safety. • Directed large-scale IT projects, including cloud migrations and Enterprise Resource Planning (ERP) system integrations—NetSuite, Workday, Salesforce, SAP, and Oracle—ensuring zero downtime, timely delivery, and strict budget adherence. • Led the company's digital transformation initiatives, optimizing platform development, user interface, and experience to remain at the forefront of industry trends. • Oversaw digital marketplace technical operations, ensuring optimal performance, reliability, and security across global platforms. • Investigated and integrated emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Blockchain, driving innovation and enhancing business analytics. • Established processes for testing, evaluating, and scaling new technological solutions, accelerating deployment timelines and optimizing resource utilization. CYBERSECURITY LEADERSHIP & COMPLIANCE • Led cybersecurity strategy development, ensuring the safety of sensitive user data, financial transactions, and mission-critical systems. • Ensured compliance with global data privacy regulations (e.g., GDPR, CCPA) and implemented best practices for data governance to maintain regulatory alignment and mitigate risk. • Built and maintained a Disaster Recovery (DR) and Business Continuity Plan for all technology systems, reducing disaster recovery times and mitigating business risks. • Deployed Cloud Security Posture Management (CSPM) solutions and enhanced Security Information and Event Management (SIEM) systems, increasing remediation efficiency and reducing risk exposure. • Structured a Software Development Lifecycle (SDLC) encompassing planning, design, development, testing, deployment, and maintenance, ensuring high-quality, reliable software delivery. IT GOVERNANCE & VENDOR MANAGEMENT • Served on the Executive Board, IT Steering Committee, Cybersecurity Oversight Committee, Acquisition, and Risk Management Committees, driving strategic technology decisions. • Managed cloud infrastructure, servers, networks, and databases to ensure scalability, efficiency, and seamless communication across technology platforms. • Optimized internal workflows through automation and system integrations, enhancing productivity and reducing manual overhead. • Negotiated contracts with external technology vendors and managed procurement of third-party technologies and services to maximize value and minimize costs. TALENT DEVELOPMENT & LEADERSHIP • Developed and mentored high-performing IT teams, fostering a culture of innovation and continuous learning. • Implemented career development programs that cultivated future leaders and strengthened the organization’s leadership pipeline. • Provided clear direction and set expectations for project timelines, quality assurance, and results, ensuring alignment with strategic goals. • Led talent strategies to build a strong technical team, ensuring resource availability for mission-critical projects. FINANCIAL MANAGEMENT & M&A INTEGRATION • Managed the annual IT budget, aligning expenditures with strategic objectives, cost efficiency, and financial accountability. • Led technology integrations during M&A transactions, ensuring seamless consolidation of IT systems, cybersecurity frameworks, and data governance while minimizing operational disruptions. • Deployed AI​/​ML frameworks to enhance cybersecurity, risk management, and business analytics, implementing intelligent automation and data-driven decision-making to improve efficiency and threat detection.