20-year track record of driving productivity and growth through large-scale digital transformation, AI innovation, and operational excellence within a global organization with a $17B service line revenue and 128K people. Proven ability to translate business insights into actionable product roadmaps and lead cross-functional delivery teams throughout the product lifecycle to achieve 6x annual ROI on a $25M portfolio of solutions. Highly skilled in forging relationships with C-Suite executives and strategic delivery partners to define go-to-market strategies, execute delivery and change management, drive data-driven optimization, and ensure customer satisfaction. Recognized for championing AI adoption and securing funding for transformative investments that fuel enterprise-wide innovation and competitive advantage. Strong leader and coach who promotes a culture of continuous improvement and learning, builds and develops high-performing cross-functional teams over 250+ globally distributed delivery partners, and drives growth, process optimization, and productivity.