My name is Rafaela. I'm a logistics professional with 4 years of experience in international shipping. I have expertise in shipping documentation and procedures, cost analysis, tracking, supplier relationships, and customer service. In the last years, I've developed important problem-solving skills, since logistics doesn't always work perfectly, we depend on many different people and factors, and daily we make many decisions. I am very analytical and detailed, and I've always received positive feedback in my last job because of my commitment and professionalism.