A highly accomplished and enterprising program manageer with multifaceted experience in operations management, IT service management, IT Security, project management, continuous service improvement, and strategic planning. Proven track record of success in contracting for Federal Government clients, migrating IT organizations into IT service delivery organizations in line with ITIL framework, and leading and executing successful infrastructure and software projects. Leverages exemplary leadership, organizational, and communication skills to provide sustainable solutions and maximize business objectives.