Sales Operations Specialist Global Sales & Market Analyst Freelance Per Project ​/​ Hourly Engagement As a Sales Operations Specialist, I bring a structured and analytical approach to sales strategy, process optimization, and performance tracking, ensuring businesses operate efficiently and scale effectively in competitive markets. With extensive experience in customer service operations, global sales strategy, and KPI management, I support organizations in refining their sales frameworks, improving operational efficiencies, and driving revenue growth. What I Offer: ☑️ Sales Performance Optimization – Develop and implement KPI tracking systems to evaluate sales trends, enhance forecasting accuracy, and optimize workflows for maximum efficiency. ☑️ Strategic Market Insights – Analyze global sales trends, consumer behavior, and market dynamics to shape data-driven business strategies and competitive positioning. ☑️ Cross-Functional Collaboration – Partner with sales, customer success, and product teams to align operational strategies with revenue goals and enhance stakeholder engagement. ☑️ Process Improvement & Automation – Identify inefficiencies, streamline reporting structures, and integrate tools such as Jira and Confluence to improve documentation and communication within Agile environments. ☑️ Project-Based Advisory – Deliver structured recommendations to refine sales operations, assist with CRM data quality improvements, and support strategic decision-making for SaaS and product-driven businesses. Proven Expertise, Measurable Impact: 🧑‍💻As a Senior Client Service Agent, I prioritized customer satisfaction and operational efficiency, ensuring seamless client interactions and service improvements. 🚀As a Global Deal Manager, I collaborated with international teams to formulate and execute sales strategies, driving cross-border business success. 📊My expertise in SaaS analytics, sales performance tracking, and structured reporting has allowed me to enhance business outcomes across diverse industries. Let’s Work Together: I partner with startups, SMEs, and established enterprises to elevate their sales operations through data-driven strategies, operational excellence, and industry insights. Let’s discuss how I can support your next project and bring structure, strategy, and execution to your sales initiatives.