Driven, customer-centric professional with a strong management background and over 10 years of success in boosting client satisfaction and driving revenue through exceptional support and service delivery. Proven ability to design and implement strategic initiatives that elevate customer experience. Skilled in leading end-to-end service operations, resolving high-impact issues, and turning customer interactions into long-term business opportunities. Fast learner with a dynamic approach to administrative and client support roles-thriving in fast-paced environments while consistently exceeding performance goals.