Hello, I'm Michael L.

Strategic operations executive with over 12 years of experience scaling service-driven businesses across North America and Europe​,​ including leading multi-site deployments​,​ operational transformation​,​ and ERP integration. Proven success in growing tech-enabled field operations from startup to scale​,​ optimizing cost structure​,​ and delivering best-in-class service experiences. Skilled in site expansion​,​ regional team leadership​,​ KPI development​,​ and cross-border compliance. Adept at driving efficiency​,​ enabling sustainable growth​,​ and aligning technology with operational excellence.