Strategic operations executive with over 12 years of experience scaling service-driven businesses across North America and Europe, including leading multi-site deployments, operational transformation, and ERP integration. Proven success in growing tech-enabled field operations from startup to scale, optimizing cost structure, and delivering best-in-class service experiences. Skilled in site expansion, regional team leadership, KPI development, and cross-border compliance. Adept at driving efficiency, enabling sustainable growth, and aligning technology with operational excellence.