Hello, I'm Adam S.

CX Strategist | Digital Transformation Leader | Public Sector Growth Executive Adam Slagowski is an accomplished executive with 20+ years of experience leading customer experience​,​ digital innovation​,​ and contact center modernization initiatives for federal​,​ nonprofit​,​ and commercial organizations. As the founder of Tactis​,​ he built a $14M CX and digital services firm​,​ delivering high-impact programs for agencies like the NIH​,​ IRS​,​ and Justice Department. Previously​,​ Adam launched Huge Inc.’s D.C. office​,​ growing it to $16M in revenue while leading digital strategies for Energy.gov​,​ NHTSA​,​ and Fannie Mae. He also held senior roles at General Dynamics IT​,​ overseeing $80M+ in P&Ls and managing major national programs​,​ including U.S. Census contact center operations. Adam is known for aligning strategy​,​ technology​,​ and policy to deliver mission-driven outcomes in complex environments.