Adam Slagowski is an accomplished executive with 20+ years of experience leading customer experience, digital innovation, and contact center modernization initiatives for federal, nonprofit, and commercial organizations. As the founder of Tactis, he built a $14M CX and digital services firm, delivering high-impact programs for agencies like the NIH, IRS, and Justice Department. Previously, Adam launched Huge Inc.’s D.C. office, growing it to $16M in revenue while leading digital strategies for Energy.gov, NHTSA, and Fannie Mae. He also held senior roles at General Dynamics IT, overseeing $80M+ in P&Ls and managing major national programs, including U.S. Census contact center operations. Adam is known for aligning strategy, technology, and policy to deliver mission-driven outcomes in complex environments.