Former Chief Global Shared Service Center Officer, Chief Operating Officer and Chief Executive Officer within Europe, Asia and America. I bring a wide range of sales & service management and operations know-how based on over 25 years of experience at the executive level in a management position. I have built a Global Shared Service Center for NTT Ltd., which is co-located in Kuala Lumpur and Bucharest. As a global ICT provider, NTT Ltd. employs more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Before this role, I worked as an Interim Executive for NTT Americas Inc.. I managed the integration of several entities, such as Dimension Data and NTT Americas, into one NTT Americas Inc. My experience also covers positions of Chief Executive Officer for Dimension Data Germany for 10 years and Chief Operating Officer for Dimension Data Asia Pacific, responsible for 5 years for 13 Asian countries. I have several qualifications, like an Executive MBA from SMA (Sales Manager Academy Vienna) in Austria, a Certified Service Manager by the KVD Germany, and a state-certified Technician Degree in Electronics from the Technical Academy Mönchengladbach.